Susan sent us her gown from California after finding our website and watching our video. Guess we looked "okay". Ha ha. She said after watching the video she had no problem sending her gown across the country. We had a phone conference to decide what she'd like for her granddaughter after we saw her gown. Here's what Susan said after receiving her finished creations: "I am pleased to let you know the box arrived. It was a thrill to open it and take out each sweet piece. Everything is lovely. I am so pleased to have found you. I've shared the photos you sent and everyone loves what you created. Thank you for being so gracious and easy to work with. I'll send photos of the christening day. Kind regards, Susan." Thank you too Susan!!